Senior Product Designer with 15+ years creating customer and enterprise experiences across banking, fintech, healthcare, and insurance, turning complexity into intuitive experiences.
I believe great products make complex systems feel simple.
Reduced account opening from 1 to 2 hours down to 15 to 20 minutes.
Designed seamless cross-border payment experiences.
Onboarding built for newcomers opening their first Canadian account.
Streamlined onboarding across multiple financial products.
End-to-end pharmacy kiosk and mobile, from hardware to handoff.
I design the moments where complexity meets people, from onboarding and payments to enterprise operations.
Fifteen years with traders, branch staff, claims adjusters, and newcomers opening their first account. I turn data-heavy, regulation-bound systems into experiences people can actually move through, and I stay in the room from discovery to rollout.
My work sits at the intersection of systems thinking, human needs, and business outcomes.
Open to Lead and Principal conversations across Canada and the US.